Day and Night Towing Requests in Buffalo & Western New York — 716-324-1023
24 Hour Tow Truck Requests
24 Hour Towing in Buffalo NY
Need a tow truck during the day, late at night or on a weekend? Buffalo Towing Services accepts 24-hour requests for eligible breakdowns, stalled cars, damaged vehicles and approved vehicle transport in Buffalo and confirmed Western New York service areas. Local light-duty towing starts at $125; service is subject to availability.
Our Buffalo towing service can help arrange an approved pickup and delivery to a repair shop, dealership, home or another destination within the operating area. Dispatch confirms availability before accepting the tow.
24-hour requests: Submit your towing request during the day or night.
Disabled vehicle transport: For eligible breakdowns and non-running vehicles.
Flatbed and wheel-lift towing: The method is matched to vehicle requirements and safe access.
Owner-operated since 2015: Direct contact with Buffalo Towing Services.
Day and Night Towing Requests in Buffalo
Vehicle trouble does not follow business hours. Buffalo towing requests can be submitted 24 hours a day for approved local towing, emergency breakdown transport and after-hours vehicle delivery. Dispatch confirms whether the request can be completed at your location and provides an estimated arrival for accepted calls.
Towing may be appropriate when your vehicle will not start, stalls, overheats, has transmission problems or cannot be driven safely after damage. Eligible pickups may include homes, workplaces, parking lots and other locations with safe tow-truck access.
Service acceptance and arrival depend on existing calls, driver location, traffic, weather, route, vehicle condition and equipment limits. A 24-hour request does not guarantee immediate dispatch or a fixed arrival time.
When to Request 24 Hour Towing
Vehicle Will Not Start
Request car towing for eligible vehicles that will not start, will not remain running or cannot be safely serviced at the pickup location.
Mechanical Breakdown
Breakdown towing may be available after engine trouble, overheating, transmission failure, steering damage or another disabling mechanical issue.
Late-Night Breakdown
After-hours tow requests may be accepted for disabled vehicles at approved homes, workplaces, parking lots and other accessible locations.
Accident-Damaged Vehicle
Eligible collision-damaged vehicles may be transported after police or the appropriate authority releases the scene when required.
Unsafe-to-Drive Vehicle
Vehicle transportation may be appropriate when leaks, overheating, tire damage or another condition makes continued driving unsafe. Describe the problem before dispatch.
Scheduled Vehicle Transportation
Request planned local or approved in-state moves for eligible non-running vehicles, repair-shop transfers and dealership deliveries. Scheduling remains subject to availability.
24 Hour Towing Prices
Published amounts are starting prices. Your calculator or accepted dispatch quote accounts for the service, mileage, vehicle condition, access, time and approved additional work.
- Local light-duty towing: starting at $125.
- Accident towing: starting at $175.
- Long-distance towing: starting at $200.
- Qualifying medium-duty towing: starting at $250.
- Approved service on Routes 33, 198, 219, 290, 400 or I-990: starting at $175.
Local Towing Mileage
Local light-duty towing includes the first five loaded miles, then $4 per additional loaded mile. Loaded mileage is the distance from pickup to drop-off.
Enroute mileage combines travel from home base to pickup and from drop-off back to home base. The first 10 combined enroute miles are included, then $2 per additional enroute mile. Enroute mileage is separate from loaded mileage.
Long-Distance Trips
When loaded distance exceeds 25 miles, the starting rate automatically becomes $200. Five loaded miles remain included, then $4 per additional loaded mile. Enroute mileage and applicable charges are separate.
Weekday Night Pricing
A $20 weekday night surcharge applies from 10:00 PM through 6:00 AM.
Weekend and Holiday Pricing
The $35 weekend surcharge begins Friday at 10:00 PM and ends Monday at 6:00 AM. It replaces the weekday night charge during that period. An applicable holiday surcharge is $35.
Other Charges and Payment
Neutral assistance is $35 when required. Waiting is $15 per 15 minutes, with no free waiting period. Applicable sales tax is 8.75%. Vehicle condition, difficult access and approved extra labor may affect the total.
A $50 cancellation charge applies after dispatch, subject to the disclosed cancellation and scene terms. Cash receives a 5% discount. There is no additional card processing fee; card-paid dispatch requires preauthorization.
Review the service terms and conditions with your quote.
Highway Service Information
I-90 and I-190
Buffalo Towing Services may travel on I-90 and I-190 but cannot perform towing or roadside assistance on those highways or their ramps. Drivers stopped there should contact an authorized highway provider or the appropriate emergency authority.
Routes 33, 198, 219, 290, 400 and I-990
Service may be available within the operating area when work can be completed legally and safely. Calls on these routes start at $175, plus applicable enroute mileage, loaded towing mileage, tax, time surcharges, waiting and approved additional services.
Daytime, Evening and Overnight Towing
Daytime Towing
Request approved towing for disabled vehicles, repair-shop transportation, scheduled moves and eligible vehicle deliveries.
Evening Towing
Requests for breakdown transport and vehicle moves after normal business hours are subject to availability and destination access.
Overnight Towing
Late-night requests may be accepted for eligible disabled vehicles, parking-lot pickups and approved after-hours repair-facility deliveries.
If roadside help may resolve the problem without towing, explore our roadside assistance services for eligible jump starts, car lockouts, spare-tire changes and fuel delivery.
After-Hours Repair Shop and Dealership Delivery
Eligible vehicles may be transported to approved repair shops, dealerships, body shops, collision centers, homes, businesses and other destinations within the operating area.
Before an after-hours tow, confirm that the destination accepts overnight vehicles and provides a safe parking area and approved key-drop instructions. Delivery approval depends on receiving policies, access and safe unloading conditions.
Flatbed, Wheel-Lift and Eligible Vehicles
Our primary truck is a 2023 Hino L6 with a Century 12 flatbed and wheel-lift. The towing method depends on manufacturer requirements, drivetrain, weight, clearance, condition and safe loading access. Dollies may be used when appropriate.
- Cars, sedans, coupes, hatchbacks and station wagons.
- SUVs, crossovers and qualifying AWD or 4x4 vehicles.
- Pickup trucks within safe size and weight limits.
- Eligible passenger, cargo, work and delivery vans.
- Electric and hybrid vehicles when safely serviceable.
- Qualifying medium-duty vehicles from 6,000 through 9,000 pounds.
Vehicles over 9,000 pounds are not accepted. Buffalo Towing Services does not provide heavy-duty, semi-truck, tractor-trailer, bus, RV, motorhome, oversized vehicle, out-of-state or private impound towing. Vehicles within the weight limit still require equipment and access approval.
Read more about flatbed and wheel-lift towing and medium-duty vehicle requirements.
Information Needed for a Towing Request
- Exact pickup location and access instructions.
- Requested repair shop, dealership, home or destination.
- Vehicle year, make and model.
- Whether the vehicle starts or remains running.
- Whether the vehicle rolls, steers and brakes.
- Known wheel, tire, steering or suspension damage.
- Whether the vehicle was involved in an accident.
- Known leaks, low clearance or access problems.
How to Request 24 Hour Towing
- Request towing: Call or open the online towing calculator.
- Provide locations: Give the pickup location and requested destination.
- Add vehicle details: Provide the year, make, model and current condition.
- Review pricing: Review the service rate, mileage and applicable charges.
- Confirm dispatch: Complete customer and payment information after availability is confirmed.
- Coordinate delivery: Follow dispatch instructions for pickup and destination access.
AAA Members Must Call AAA First
Request Buffalo Towing Services when contacting AAA for assistance. AAA controls coverage, authorization and dispatch. Requesting Buffalo Towing Services does not guarantee assignment. View AAA information.
Service Areas and Related Towing Services
Day and night tow requests may be available in Buffalo, Amherst, Cheektowaga, Tonawanda, West Seneca, Hamburg and other confirmed Western New York communities. Provide the exact pickup location so dispatch can confirm service eligibility.
24 Hour Towing Questions
Is towing available 24 hours a day?
Towing requests may be submitted 24 hours a day. Service acceptance and estimated arrival depend on current availability, driver location, traffic, weather, vehicle eligibility, route and safe access. Immediate dispatch is not guaranteed.
How much does local 24 hour towing cost?
Local light-duty towing starts at $125 with five loaded miles included, then $4 per additional loaded mile. The first 10 combined enroute miles are included, then $2 per additional enroute mile. Enroute travel combines home base to pickup and drop-off to home base. Tax, time surcharges and other applicable charges affect the total.
When does the weekday night surcharge begin?
The $20 weekday night surcharge applies from 10:00 PM through 6:00 AM.
When does the weekend surcharge apply?
The $35 weekend surcharge begins Friday at 10:00 PM and ends Monday at 6:00 AM. It replaces the weekday night charge during that period.
Can you provide service on I-90 or I-190?
No. Buffalo Towing Services may travel on I-90 and I-190 but cannot perform towing or roadside assistance on those highways or their ramps. Contact an authorized highway provider or the appropriate emergency authority.
Can you provide service on Routes 33, 198, 219, 290, 400 and I-990?
Service may be available within the operating area when work can be completed legally and safely. Calls on these routes start at $175 plus applicable enroute mileage, loaded towing mileage, tax and other disclosed charges.
Can you tow to a repair shop after it closes?
After-hours delivery may be available when the destination accepts overnight vehicles and provides an approved parking and key-drop procedure. Access and safe unloading must be confirmed.
What is the maximum medium-duty vehicle weight?
Qualifying medium-duty towing covers vehicles from 6,000 through 9,000 pounds. Vehicles over 9,000 pounds are not accepted. Dimensions, condition, access and safe equipment limits also determine eligibility.
How should AAA members request towing?
Call AAA first and request Buffalo Towing Services. AAA controls coverage, authorization and dispatch. Requesting Buffalo Towing Services does not guarantee assignment.
Can I get an online towing quote?
Yes. Use the online towing calculator to enter the service, pickup, destination and vehicle information. Dispatch must confirm availability and acceptance.
Request 24 Hour Towing
Need a Buffalo towing service during the day or after hours? Call Buffalo Towing Services with your location and vehicle details, or use the online calculator to request a towing estimate.
Looking for help in your area? View our service areas, browse our ZIP code coverage, or get an instant towing quote.