Medium Duty Towing Buffalo NY | Work Truck & Cargo Van Transport

Commercial and Work Truck Towing in Buffalo

Businesses, contractors, delivery drivers and commercial vehicle owners may request towing for eligible vehicles that cannot be driven safely or need an approved scheduled move.

Buffalo towing requests may involve a disabled work van, service truck, delivery vehicle or qualifying pickup at a home, workplace, job site, customer location or automotive facility.

Dispatch considers availability, route, weather, vehicle condition, loading requirements and safe truck access. Requests may be submitted day or night; immediate dispatch and a fixed arrival time are not guaranteed.

Work Vans, Cargo Vans and Delivery Van Towing

Eligible commercial vans may be transported to an approved repair shop, dealership, fleet facility or another destination within the operating area.

Passenger and commercial vans.
Work vans and cargo vans.
Delivery and service vans.
Contractor and maintenance vans.

Provide the year, make, model, body configuration and current load. Tools, shelving, cargo and installed equipment increase actual weight. An empty curb-weight figure alone does not establish towing eligibility.

Pickup Truck and Work Truck Towing

Certain Ford F-Series, Chevrolet Silverado, GMC Sierra and Ram configurations may qualify. A model name alone does not confirm acceptance: cab style, bed length, drivetrain, service body, modifications and cargo affect size and weight.

Eligible contractor pickups.
Service-body trucks when safely serviceable.
Utility and maintenance pickups.
Landscaping work trucks within approved limits.
Qualifying commercial fleet pickups.

Provide the exact configuration and describe installed equipment before requesting dispatch.

Small Box Truck and Service Vehicle Towing

Some small box trucks, service trucks and utility vehicles may qualify when actual weight, dimensions, wheelbase and condition fit the towing equipment.

Small local delivery box trucks.
Light commercial service vehicles.
Maintenance and repair vehicles.
Qualifying local delivery fleet vehicles.
Small commercial vehicles needing repair-shop transport.

Report box height, overall length, installed equipment, inventory and cargo. Oversized, heavily loaded or heavy-recovery vehicles are not accepted.

Vehicle Weight and Eligibility Requirements

Medium-duty towing is limited to qualifying vehicles from 6,000 through 9,000 pounds. Nothing over 9,000 pounds is accepted. Weight is one part of the assessment; dimensions, condition and equipment compatibility also matter.

Vehicle year, make and model.
Gross vehicle weight rating when available.
Estimated actual loaded weight.
Cab, bed and body configuration.
Wheelbase, overall length, height and clearance.
Drivetrain and transmission condition.
Whether the vehicle rolls, steers and brakes.
Whether it shifts into neutral.
Wheel, axle, suspension or accident damage.
Tools, cargo and equipment currently carried.
Pickup access and requested destination.

Photos of the vehicle, manufacturer weight label or registration information may be requested. The gross vehicle weight rating is a rating; it does not by itself establish actual loaded weight.

Commercial Breakdown Towing

Eligible commercial vehicles may need towing after mechanical or electrical problems prevent safe driving.

Vehicle will not start or remain running.
Engine overheating or transmission failure.
Charging-system or electrical failure.
Steering or suspension problems.
Damaged wheel, tire, axle or driveline components.
Fuel-system failure.
Other conditions that prevent safe operation.

Provide the symptoms and current condition. An eligible vehicle may be delivered to an approved repair shop, dealership, commercial service center or fleet facility.

Accident-Damaged Commercial Vehicle Transport

Damaged work vehicles require assessment of wheels, steering, suspension, body panels and cargo before loading. Report locked or missing wheels, fluid leaks and unsecured tools or cargo.

Accident towing requires any necessary scene release and safe access. Photographs may be requested before acceptance. See our accident towing page.

Flatbed and Wheel-Lift Equipment

Our primary truck is a 2023 Hino L6 with a Century 12 flatbed and wheel-lift. The appropriate method depends on manufacturer requirements, drivetrain, weight, dimensions, clearance, damage and safe loading access. Dollies may be used when appropriate.

Equipment capacity does not mean every commercial vehicle can be accepted. Each request requires a vehicle and access review. Read more about flatbed and wheel-lift towing.

Fleet Towing for Local Businesses

Eligible fleet vehicles may be accepted on an individual-job basis for contractors, delivery companies, property-maintenance businesses, landscaping companies, plumbing, electrical and HVAC businesses, mobile service providers and automotive facilities.

Repeat towing and scheduled vehicle transfers remain subject to availability and eligibility. See our commercial repair shop and dealer towing page.

Repair Shop and Commercial Service Center Delivery

Confirm that your selected facility services the vehicle type and accepts its size and weight before dispatch.

For after-hours delivery, confirm parking, gate access and approved key-drop instructions. Destination access and safe unloading must be approved. View overnight towing information.

Medium-Duty Towing Pricing

Qualifying medium-duty towing starts at $250. The accepted calculator or dispatch quote accounts for the vehicle, mileage, route, condition, access, time and approved additional work.

First five loaded miles included.
Additional loaded mileage: $4 per mile.
First 10 combined enroute miles included.
Additional enroute mileage: $2 per mile.
Applicable sales tax: 8.75%.
Neutral assistance when required: $35.
Weekday night surcharge, 10:00 PM–6:00 AM: $20.
Weekend surcharge, Friday 10:00 PM–Monday 6:00 AM: $35.
The weekend surcharge replaces the weekday night charge.
Applicable holiday surcharge: $35.
Waiting: $15 per 15 minutes, with no free period.
Cash discount: 5%.
No additional card processing fee.

Loaded mileage is pickup to drop-off. Enroute mileage combines home base to pickup and drop-off back to home base. These mileage calculations are separate.

Card-paid dispatch requires preauthorization. Cancellation after dispatch is $50, subject to disclosed cancellation and scene terms. Difficult access, vehicle condition and approved additional labor may affect the total.

Longer medium-duty trips require dispatch review. Use the medium-duty service selection and complete vehicle details; confirm the accepted quote before dispatch.

Review the service terms and conditions. All published amounts are starting prices.

Calculate Medium-Duty Tow Price View Complete Towing Rates Confirm Vehicle Eligibility

Highway Service and Operating Limits

I-90 and I-190

The truck may travel on I-90 and I-190 but cannot perform towing or roadside assistance on those highways or their ramps. Contact an authorized highway provider or the appropriate emergency authority for service there.

Routes 33, 198, 219, 290, 400 and I-990

Service may be available within the operating area when legal and safe. Qualifying medium-duty towing starts at $250 plus applicable mileage, tax, time surcharges, waiting and approved extras.

Services Not Offered

No vehicles over 9,000 pounds.
No heavy-duty, semi-truck, tractor-trailer or bus towing.
No RV or motorhome towing.
No heavy construction-equipment hauling.
No oversized or permit-required transport.
No heavy rollover, crane or lowboy service.
No out-of-state or private impound towing.

How to Request Medium-Duty Towing

Provide locations: Give the exact pickup and destination.
Identify the vehicle: Provide year, make, model, body configuration and dimensions.
Describe the load: Provide weight information and describe tools, cargo and installed equipment.
Explain the condition: Report rolling, steering, braking, neutral operation and damage.
Review eligibility and pricing: Dispatch confirms equipment compatibility, availability and the quote.
Confirm dispatch: Complete customer, payment and receiving arrangements.

AAA Members

Call AAA first and request Buffalo Towing Services. Provide the commercial vehicle type, weight and load information. AAA controls coverage, authorization and dispatch; requesting Buffalo Towing Services does not guarantee coverage or assignment. View AAA information.

Medium-Duty Towing Questions

What vehicles qualify for medium-duty towing?

Eligible vehicles may include work trucks, cargo vans, delivery vans, service trucks, utility vehicles, larger pickups and small box trucks that meet weight, size, equipment and safe loading requirements.

What is the medium-duty towing weight limit?

Qualifying vehicles must weigh from 6,000 through 9,000 pounds. Nothing over 9,000 pounds is accepted. Dimensions, condition, access and equipment compatibility also determine eligibility.

Do you tow work vans and cargo vans?

Eligible work vans, cargo vans, delivery vans and commercial vans may be accepted when their actual weight, dimensions, condition and access meet the towing requirements.

Can you tow a loaded commercial vehicle?

Possibly. Cargo, tools, shelving and installed equipment affect actual weight. Provide complete load information before dispatch so eligibility can be reviewed.

Can you tow a medium-duty vehicle after a breakdown or accident?

Eligible vehicles may be accepted when safe loading is possible and equipment limits are met. Accident transport requires any necessary scene release. Photographs and damage details may be requested.

How much does medium-duty towing cost?

Medium-duty towing starts at $250 with five loaded miles included, then $4 per additional loaded mile. The first 10 combined enroute miles are included, then $2 per additional enroute mile. Tax and applicable disclosed charges affect the total.

Do you provide heavy-duty towing?

No. Vehicles over 9,000 pounds, semi-trucks, tractor-trailers, buses, RVs, motorhomes and oversized vehicles are not accepted.

Can you provide medium-duty service on I-90 or I-190?

No towing or roadside assistance is performed on I-90, I-190 or their ramps. The truck may travel on those highways.

Can you provide medium-duty service on Routes 33, 198, 219, 290, 400 and I-990?

Service may be available when legal, safe and within the operating area. Qualifying medium-duty towing starts at $250 plus applicable mileage, tax, time surcharges and approved extras.

Can I request a medium-duty towing quote online?

Yes. Use the online towing calculator and provide complete vehicle, weight, cargo, pickup and destination information. Dispatch must confirm eligibility, availability and acceptance.

Service Areas and Related Towing Pages

Requests may be available in Buffalo, Amherst, Cheektowaga, West Seneca, Hamburg, Niagara Falls, Lancaster, Tonawanda, Orchard Park, Williamsville, Clarence, Depew and other confirmed Western New York communities. Dispatch checks the exact location.

Request Medium-Duty Towing in Buffalo

Need a Buffalo towing service for a qualifying work truck or commercial van? Call Buffalo Towing Services with the vehicle, weight, cargo and location details, or request an estimate online.

Get Medium-Duty Tow Quote Call 716-324-1023