Accident Towing In Buffalo NY | 24/7 Crash Recovery & Emergency Tow Truck

Accident Towing in Buffalo NY

24/7 Crash Recovery & Emergency Tow Truck Service

Call 716-324-1023

Fast Accident Recovery

We provide immediate accident towing across Buffalo NY with safe vehicle recovery from crash scenes, highways, and intersections.

24/7 Emergency Response

Accidents happen anytime. We provide round-the-clock towing and recovery services day or night.

Safe Flatbed Transport

We use flatbed trucks for damaged or disabled vehicles to ensure safe, damage-free transport.

Insurance & Police Scene Towing

We work with accident scenes, insurance situations, and law enforcement requests.

Collision and Crash Towing in Buffalo NY

Buffalo Towing Services provides accident towing, collision towing and crash-related vehicle transport for eligible vehicles throughout Buffalo and surrounding Western New York communities.

After an accident, a vehicle may have visible or hidden damage that makes driving unsafe. Damage to the steering, suspension, wheels, tires, cooling system, lights, glass, body panels or safety systems may require professional towing instead of attempting to drive the vehicle away.

Call 716-324-1023 or use the instant accident towing quote page to provide the pickup location, destination, vehicle information and visible damage.

Accident-Scene Towing and Vehicle Removal

Accident-scene towing may begin after emergency responders or the responsible authority has released the vehicle and confirmed that it can be removed. Buffalo Towing Services does not direct traffic, investigate accidents or replace emergency services.

Before towing can begin, the scene must provide safe access for the tow truck and the vehicle must be legally authorized for removal. The customer should tell dispatch whether police, fire or emergency medical personnel are still present.

Vehicle released by the appropriate authority
Safe tow-truck access to the vehicle
Customer or authorized representative available when required
Pickup location outside restricted highways
Destination selected before transport when possible
Keys available when possible

Call 911 when there are injuries, fire, leaking hazardous materials, blocked traffic lanes or another immediate danger.

Wrecked and Damaged Vehicle Towing

A wrecked or accident-damaged vehicle may require careful loading because it can no longer roll, steer or brake normally. The amount and location of the damage help determine whether the vehicle can be safely transported.

Tell dispatch if the vehicle has:

Damaged, locked or missing wheels
Collapsed suspension
Broken steering components
Axle or driveline damage
Deployed airbags
Broken glass
Loose bumpers, fenders or body panels
Fluid leaks
Fire or electrical damage
A damaged electric-vehicle battery
Items or cargo that became unsecured during the accident

Photographs may be requested before dispatch so vehicle condition, access and loading requirements can be reviewed.

Flatbed Towing After an Accident

Flatbed towing may be recommended when an accident-damaged vehicle should remain fully supported during transportation. This is often helpful when the wheels, steering, suspension or drivetrain may have been affected.

Flatbed transport may be appropriate for:

Vehicles with wheel or suspension damage
All-wheel-drive and four-wheel-drive vehicles
Electric and hybrid vehicles
Low-clearance vehicles
Luxury or classic vehicles
Vehicles with major front, rear or side damage
Vehicles that cannot safely roll behind a wheel lift

The final towing method depends on the actual vehicle condition, manufacturer requirements, pickup access and safe loading limits. Learn more on our flatbed and wheel-lift towing page.

Post-Accident Vehicle Transport

A vehicle does not always need to be collected directly from an active accident scene. Post-accident towing may also involve moving a damaged vehicle from a residence, repair facility, temporary storage location, dealership or business property.

Residence to body shop
Repair shop to collision center
Dealership to body shop
Temporary storage to repair facility
Body shop to mechanical repair shop
Customer property to insurance inspection location
Repair facility to another approved destination

Scheduled transport may be available when the vehicle, route and destination meet company operating requirements.

Body Shop and Collision-Center Delivery

Customers may generally choose an approved local destination for their vehicle. Common accident-towing destinations include:

Independent body shops
Collision-repair centers
Car dealerships
Mechanical repair shops
Commercial vehicle repair facilities
Customer homes
Approved storage locations
Other authorized destinations

Before choosing a destination, confirm that the business accepts the vehicle and can receive it at the requested time. For after-hours delivery, confirm the parking location, gate access and secure key-drop instructions.

Automotive businesses interested in recurring accident-vehicle deliveries can visit our commercial repair shop and dealer towing page.

Insurance Information and Accident Documentation

Customers may need towing information for an insurance claim. Buffalo Towing Services can provide available service receipts and job information for completed eligible towing services.

Customers should independently contact their insurance company to ask about reimbursement, coverage limits, approved destinations and documentation requirements. Buffalo Towing Services does not determine fault, approve insurance claims or guarantee reimbursement.

Useful information to keep may include:

Towing receipt
Pickup and destination information
Date and approximate time of service
Photographs of the vehicle
Police report or incident number when applicable
Repair-shop or body-shop information
Insurance claim number

What to Do After a Vehicle Accident

Safety should remain the first priority after a crash.

Call 911 when anyone may be injured or the scene creates an immediate danger
Follow instructions from police, fire and emergency medical personnel
Do not stand in active traffic lanes
Turn on hazard lights when possible
Do not attempt to move a severely damaged vehicle unless directed by authorities
Take photographs only when it is safe
Gather insurance and contact information
Remove personal belongings when authorities and conditions permit
Select a repair shop, body shop or other destination
Tell dispatch about damaged wheels, fluid leaks or loose body parts

Information Needed for Accident Towing Dispatch

Complete information helps determine the correct towing equipment and loading requirements.

Exact pickup location
Requested destination
Vehicle year, make and model
Description of the accident damage
Whether the vehicle can roll, steer and brake
Whether the vehicle can shift into neutral
Whether wheels are damaged, locked or missing
Whether airbags deployed
Whether fluids are leaking
Whether police or emergency responders are still present
Whether the vehicle has been released for towing
Whether the keys are available
Customer name and working phone number
Photographs when requested

Vehicles Eligible for Accident Towing

Accident towing may be available for many passenger and qualifying commercial vehicles. Final acceptance depends on the vehicle’s size, weight, damage, condition, access and safe equipment limits.

Cars, sedans, coupes and hatchbacks
SUVs and crossovers
Pickup trucks within approved limits
Passenger vans and minivans
Work vans and cargo vans
Electric and hybrid vehicles when safely serviceable
All-wheel-drive and four-wheel-drive vehicles
Luxury and classic vehicles
Qualifying medium-duty vehicles under approximately 9,500 pounds

For qualifying work vehicles and larger commercial vehicles, visit our medium-duty towing page.

Current Accident Towing Pricing

Accident towing pricing depends on the pickup location, destination, loaded mileage, vehicle damage, loading requirements, access and time of service.

Current accident towing starting price: $175
First five loaded miles included
Loaded mileage beyond five miles: currently $4 per mile
First 12 enroute miles from dispatch included
Additional enroute mileage: currently $2 per mile
New York sales tax: 8.75% where required
Neutral fee: currently $35 when required
Weekday evening surcharge: currently $20 after 6:00 PM
Weekend surcharge: currently $35 from Friday at 6:00 PM through Monday at 6:00 AM

Additional charges may apply when damaged wheels, blocked access or vehicle condition require extra approved work. Use the online towing calculator and enter accurate vehicle-condition information.

Important Accident Towing Restrictions

No service on I-90
No service on I-190
No service on Route 33
No service on Route 198
No heavy-duty towing
No semi-truck or tractor-trailer towing
No RV or motorhome towing
No heavy rollover recovery
No crane or heavy-recovery service
No out-of-state towing
No impound towing

Buffalo Towing Services can only accept accident towing when the vehicle, scene, route and access conditions are safe and within current equipment and operating limits.

Drivers on a restricted highway should contact the appropriate authorized highway provider or emergency authority.

Accident Towing Frequently Asked Questions

Can you tow an accident-damaged vehicle?

Yes. Eligible accident-damaged vehicles may be transported after the scene has been released and the vehicle can be safely recovered and loaded.

Where can you take my vehicle after an accident?

An eligible vehicle may be transported to a body shop, collision center, repair shop, dealership, home or another approved destination selected by the customer.

Can you tow a vehicle with damaged wheels or suspension?

Possibly. Vehicles with damaged wheels, steering, suspension or axles require additional evaluation. Photographs and detailed condition information may be requested before dispatch.

Can you transport my vehicle after it has already left the accident scene?

Yes. Post-accident transport may be available from a residence, repair shop, dealership, temporary storage location or other approved pickup location.

Do you work directly with insurance companies?

We can provide available receipts and completed service information. The customer is responsible for confirming insurance coverage, reimbursement and claim requirements with their insurance company.

Do you provide accident towing 24 hours a day?

Yes. Accident towing is available 24 hours a day, subject to driver availability, scene authorization, weather, traffic and safe operating conditions.

What information should I provide?

Provide the pickup location, destination, vehicle year, make and model, visible damage, whether the vehicle can roll, steer and brake, and whether the scene has been released for towing.

Can I request an accident towing quote online?

Yes. Use the instant towing quote page and include accurate information about the vehicle’s condition and damage.

Do you tow on I-90, I-190, Route 33 or Route 198?

No. Buffalo Towing Services does not provide service on I-90, I-190, Route 33 or Route 198.

Related Services

Emergency Towing | Flatbed Towing | Roadside Assistance

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